Administrator – Ninanki Sp. z o.o., ul. Jerzego 6, 43-150 Bieruń, NIP: 6463016992.
Delivery Price – the monetary sum due for the Delivery, calculated based on the number and type of Goods being purchased and the Order value, which the Customer will be obliged to pay subject to the conclusion of the Sales Agreement.
Goods Price – the monetary sum constituting the price of a single Good, visible in the Store.
Order Price – the sum of Goods Prices covered by the Order, increased by the Delivery Price to the specified location (if due), expressed in Polish Zloty (PLN), which the Customer will be obliged to pay subject to the conclusion of the Sales Agreement.
Delivery – the service of transporting Goods covered by the Order from the Administrator to the Customer, provided by an external carrier.
Store Provider – Ninanki Sp. z o.o., ul. Jerzego 6, 43-150 Bieruń, NIP: 6463016992, REGON: 540280530
Customer – A User who has concluded a Sales Agreement.
Consumer – means a natural person (including one conducting a sole proprietorship) performing a legal act with an entrepreneur (the Administrator) (in particular concluding a Sales Agreement) not directly related to their economic or professional activity.
Account – an electronic service provided by the Administrator in the Store, constituting a space of exclusive access for the User, allowing for the management of the terms and parameters of the Agreement, including changing data, deleting the Account (terminating the Agreement), viewing Order history, and checking their status.
Shopping Cart – an electronic service provided by the Administrator in the Store, containing a summary of Goods added by the User with the intention of concluding a Sales Agreement, allowing for changes to their quantity and other parameters, as well as proceeding to the Order form; however, this service does not create an obligation to pay and does not constitute the conclusion of a Sales Agreement.
Regulations – these terms and conditions for the provision of electronic services.
Registration – a set of activities performed by the User in the registration form made available in the Store, involving providing personal data to create an Account.
Store – the website available at www.ninanki.pl through which it is possible to conclude Sales Agreements with the Administrator for the purpose of purchasing Goods.
Goods – goods offered for sale in the Store, taking into account stock levels and constituting the complete assortment of the store at a given time.
Agreement – the agreement for the provision of electronic services, concluded between the Administrator and the User at the moment of starting to use the Services, including via Registration.
Sales Agreement – a distance sales agreement concluded between the Administrator and the Customer, after confirmation of the Order.
Services – all free-of-charge electronic services provided by the Administrator via the Store, in particular the Account and the Shopping Cart.
User – a natural person who is at least 16 years old, a legal person, or an organizational unit without legal personality, who has started using the Services and thereby concluded an Agreement with the Administrator. A User may act as an unregistered or registered User, depending on whether they have completed Registration and are logged into their Account.
Order – a declaration of will by the User in the form of submitting an offer to the Administrator for selected Goods, which, after confirmation by the Administrator, constitutes the conclusion of a Sales Agreement with the Administrator and grants the User the status of Customer; the Order should specify, depending on the situation, the number, version, and type of Goods, is placed via the Store, and creates an obligation to pay the Order Price.
§ 2. General and Technical Terms
The Regulations define the principles of providing the Services, the scope and conditions for conducting transactions in the Store and all its subpages, including the technical conditions for providing electronic services and the conditions for concluding and terminating Sales Agreements and Agreements, as well as the complaint procedure. The content of the Regulations is continuously and free of charge available in the Store, in a form that allows for the acquisition, reproduction, and preservation of the Regulations by printing, saving on an appropriate medium, or downloading in PDF format. The User has the opportunity to review the current Regulations and its historical versions at any time.
The owner and administrator of the Store is the Administrator. Proprietary copyrights to the Store, in particular to: graphic designs of Goods, Ninanki brand trademarks, including the logo, Ninanki characters, their graphic representation and names, graphic designs of books and other printed materials and publications and their content, as well as rights to databases, belong entirely to the Administrator and as such enjoy statutory legal protection – unless and to the extent they do not cover intellectual property objects of third parties (i.e., in particular excluding the IT system (software) of the Store, which remains the property of the Store Provider).
Due to the continuous development of the Services, as well as updates made by the Store Provider, the Administrator reserves the right to change the Store’s functionality by introducing additional features, Services, subpages, subdomains, or removing existing ones, as well as changing the technical method of providing Services, without the need to amend the Regulations, unless the significant scope of changes justifies the implementation of its new version.
Using the Store, including browsing its content, except for placing Orders, is voluntary and free of charge for every User. The Regulations apply to all Users. Every User is obliged to familiarize themselves with the content of the Regulations and comply with its provisions from the moment of taking steps to use the Services offered through the Store, with particular emphasis on starting data transmission. Using the Store means acceptance of the terms specified in the Regulations.
The Store is operated within the territory of the Republic of Poland, via the website www.ninanki.pl and all its subpages. The Administrator makes efforts to ensure the Store’s availability 24 hours a day, 365 days a year, but reserves the right to apply technical breaks in the Store’s operation.
The Administrator is not liable for any actions or omissions of Users, in particular for non-performance or improper performance of obligations resulting from a concluded service agreement or for the consequences of violating the Regulations, nor for the deprivation of any rights of Users by third parties in the event of circumstances directly leading to such deprivation being solely the fault of the User.
The Administrator is obliged to ensure technical support for the Store, in particular for Orders, i.e., to accept them via an automated transactional system and to provide data necessary for making payments.
The condition for starting to use the Services is concluding an Agreement with the Administrator in any way, including implied. The Agreement is concluded at the moment of:
performing correct and binding Registration, which is the verification of the email address provided during Registration, or
starting to place an Order via the Order form (without Registration) aimed at concluding a Sales Agreement, or
subscribing to the newsletter, or
accepting cookie files (no objection) and starting to use the search engine or browsing the Store’s resources (Goods).
In order to use the Store, it is required to have an end device with Internet access, with an installed web browser whose configuration allows access to the Store, as well as accepting and using cookie files.
The technical requirements necessary to use the Store, which the User should meet, are:
an end device connected to the Internet, meeting the following minimum technical requirements:
a web browser in at least version Internet Explorer 7 or Chrome 10 or Firefox 4 or Opera 10 or Safari 5 or newer, including mobile versions, with Java Script support enabled;
minimum screen resolution of 1024×768 pixels;
and regarding Registration – also an active email account.
Confirmation, provision, preservation, and securing of all significant provisions of the Sales Agreement for the purpose of accessing this information in the future takes the form of Order confirmation by sending to the email address specified by the Customer a summary of the Order, a proforma invoice, information on the right to withdraw from the contract, the current Regulations, and the Sales Agreement withdrawal form.
The User is obliged to:
not provide or transmit content prohibited by law, e.g., content promoting or inciting violence, defamatory, offensive, of a terrorist nature, or violating personal rights and other rights of third parties,
use the Store in a manner that does not disrupt its functioning, in particular by using specific software or devices,
not undertake actions such as sending or placing unsolicited commercial information (spam) within the Store,
use the Store in a manner not burdensome for other Users and for the Administrator,
act personally (in their own name) or on behalf of represented entities having valid authorization to act on their behalf and use any content placed within the Store only for their own personal use,
use the Store in accordance with the law applicable in the territory of the Republic of Poland, the provisions of the regulations, good practices, and general netiquette principles.
The Administrator has the right to verify the truthfulness, currency, completeness, accuracy, reliability, and compliance with the law and Regulations of data provided in forms (in particular in the Registration or Order form) and in case of finding irregularities reserves the right not to conclude an Agreement, Sales Agreement, or to immediately terminate these agreements or withdraw from them.
The User is obliged to provide truthful and non-misleading information during Registration, placing Orders, and using the Store. It is strictly prohibited for the User to provide unlawful or illegal content, understood as information that in itself or by reference to an action, including the sale of products or provision of services, is not in compliance with Union law or the law of any Member State which is in compliance with Union law, regardless of the specific subject or nature of that law.
Downloading, copying, transmitting, or using in any scope content available within the Store, except for the Regulations, requires each time the consent of the Administrator and must not violate the provisions of the Regulations and universally applicable law, nor infringe the interests of the Administrator and other Users. Any aggregation and processing of content for the purpose of further making it available to third parties within other internet services or outside the Internet is prohibited. It is also prohibited to use the Store’s marks and marks of third parties, including characteristic graphic elements, within external internet services.
In case of receiving official notification or credible information about the unlawful nature of content or related activity, the Administrator is authorized to immediately block access to such content. In such a situation, the Administrator is not liable to the User for damage resulting from blocking access to content, if they immediately notified the User about applying the blocking procedure. The obligation of immediate notification does not apply to data regarding which the Administrator learned about its unlawfulness based on official notification.
Users are prohibited from using the Store for the purpose of conducting activity competitive to the Administrator, in particular by placing website addresses, advertising content, or false information intended to discredit the Administrator or Services.
Users are prohibited from reselling all or part of the Services or Goods.
The User is obliged to immediately notify the Administrator of any case of infringement of their rights while using the Services or Store, as well as any case of violation of the principles specified in the Regulations and of the unlawful nature of data, information content, or actions taken via the Store. The Administrator, after receiving such notification, will take actions provided for by law, including immediately blocking access to specified data, information content, or actions.
The Administrator reserves the right to delete the Account, block the User’s ability to use the Services, or limit their access to specific content in the Store in case of finding a violation of these Regulations by them, in particular, when the User:
provided during Registration data inconsistent with the truth, inaccurate or outdated, misleading, or violating the rights of third parties;
committed through the Store an infringement of personal rights, in particular the personal rights of other Users;
performs multiple Registrations to create more than one Account;
committed other behaviors deemed by the Administrator as reprehensible, inconsistent with applicable law or general principles of using the Internet, contrary to the purposes of creating the Store, aimed at obtaining free benefits, or harming the good name or interest of the Administrator.
The User will be notified about the performed block or deletion.
A person who has been deprived of the right to use the Store or Services, in particular through blocking access to the Store or deleting the Account, may not re-register without the prior consent of the Administrator.
§ 3. Sales and Delivery
The Sales Agreement is concluded in Polish, in accordance with Polish law and the Regulations.
The Administrator is obliged and undertakes to provide the Services with due diligence and to deliver Goods free from defects.
All Goods Prices and Delivery Prices provided by the Administrator are expressed in Polish currency and are gross prices (including VAT). Goods Prices (unit) visible in the Store do not include the Delivery Price, which is added in the Shopping Cart in the Order summary view. In every case of informing about a reduction in the Goods Price, next to the information about the reduced price, information about the lowest Goods Price that applied in the 30 days before the reduction was introduced or from the day the Good was first offered for sale until the day the reduction was introduced (if the Good has been offered for sale for less than 30 days) and the end date of the reduced Goods Price (promotion) is also displayed.
Goods located in the Store do not constitute an offer within the meaning of Art. 66 of the Civil Code, but are solely commercial information of the Administrator and an invitation to conclude a contract.
The Administrator will make every effort to ensure that the catalog of offered Goods is current and consistent with the actual stock levels. The Administrator reserves the right to unlimited changes in the availability of Goods, which results from the nature of the Services provided and the use of more than one sales channel. The currently valid catalog is the one currently located in the Store. Users have no claims due to changes in the Goods catalog before they conclude a Sales Agreement, and after concluding the Agreement.
Orders can be placed 24 hours a day, all year round, with the exception of technical breaks in the Store’s operation.
Orders can be placed both by registered and unregistered Users.
To place an Order, the User should perform at least the following steps, some of which may be repeated multiple times:
adding the selected Good to the Shopping Cart;
providing the following personal data: first name, last name, phone number, email address;
providing the Delivery address (street, number, apartment number, postal code, city, country);
accepting the provisions of the Regulations;
selecting the type of Delivery;
selecting the type of payment;
placing the Order by using the “Buy and Pay” button.
When placing an Order by an unregistered User (a person without an Account), there is an option to simultaneously perform Registration.
Optionally, the User may also express the will to receive an invoice and provide additional comments to the Order.
The conclusion of the Sales Agreement occurs at the moment the User (Customer) receives the Order confirmation in electronic form, sent via email, constituting confirmation by the Administrator of acceptance of the offer submitted by the User. The confirmation will be sent immediately after the Order is placed and paid, provided there are no circumstances preventing the conclusion of the Sales Agreement.
The Sales Agreement may be concluded by the User for the benefit of a third party, with the proviso that the User remains solely responsible for their obligation.
The Administrator reserves the right not to confirm the conclusion of the Sales Agreement in the event of extraordinary circumstances.
Non-confirmation of the conclusion of the Sales Agreement within 3 days of payment of the Order Price or sending the User a statement of non-confirmation of the Sales Agreement terms results in the Sales Agreement being considered as not concluded. In such a case, the Administrator will immediately refund the Order Price paid by the User.
The Administrator has the right to terminate the Sales Agreement with the Customer or make a statement of non-confirmation of its conclusion with immediate effect at any time if it is found that it was concluded in violation of the Regulations or legal provisions, the Order was placed by a person not meeting the requirements of the Regulations, or actions inconsistent with the provisions of these Regulations or violation of law, related to the Services provided under the Regulations. The User has the right to appeal against the relevant declaration of will under the complaint procedure and on general principles.
The Administrator provides the following Delivery methods: courier shipment, parcel locker shipment, postal shipment (in case of a Delivery address outside the Republic of Poland).
The Order shipment takes place within 14 days from the Order confirmation by the Administrator.
§ 4. Right to Withdraw from the Sales Agreement
The Consumer has the right to withdraw from the Sales Agreement, also in part, without giving a reason and without incurring costs, except for the costs specified in paras. 7-9 below and the excess over the cheapest type of Delivery offered by the Administrator.
The withdrawal period from the Sales Agreement is 14 days from the moment of taking possession (receipt) of the last of the Goods covered by the Order, and to meet the deadline, it is sufficient to send a statement of withdrawal from the Sales Agreement before its expiry.
The statement of withdrawal from the contract can be made by the Consumer on a form, the template of which is Annex 2 to the Act of 30 May 2014 on Consumer Rights; the form is sent upon Order confirmation and is available at www.ninanki.pl. The statement of withdrawal from the Sales Agreement can be prepared and sent to the Administrator electronically (via email: kontakt@ninanki.pl).
The Administrator will confirm to the Consumer in response to the sent message or to the email address provided during Order placement the receipt of the statement of withdrawal from the Sales Agreement.
In case of withdrawal from the Sales Agreement, that agreement is considered not concluded.
The Consumer is obliged to return the Goods to the Administrator immediately, but no later than 14 days from the day they withdrew from the Sales Agreement. To meet the deadline, it is sufficient to send back the Goods before its expiry.
The Consumer sends back the Goods from which they withdrew from the Sales Agreement at their own cost, i.e., bears the direct costs of returning the Goods, unless the Administrator offers a free returns service.
The Consumer is liable for any diminished value of the Goods resulting from the use beyond what is necessary to establish the nature, characteristics, and functioning of the Goods.
The Administrator shall reimburse all payments received from the Consumer, including the Delivery Price (the cheapest offered by the Administrator if the Consumer chose a delivery method other than the cheapest offered, standard delivery method), without undue delay and in any event not later than 14 days from the day on which the Administrator is informed about the Consumer’s decision to withdraw from this contract, using the same means of payment as used by the Consumer, unless the Consumer has expressly agreed otherwise and provided that such reimbursement does not entail any costs for the Consumer.
The Consumer, according to Art. 38 point 12 of the Act of 30 May 2014 on Consumer Rights, does not have the right to withdraw from the Sales Agreement in relation to Goods which:
are non-prefabricated, made to the Consumer’s specifications or serve to satisfy their individualized needs;
are perishable or have a short shelf life;
after delivery, due to their nature, are inseparably mixed with other items;
are sound or video recordings or computer software delivered in sealed packaging if the packaging has been opened after delivery;
are newspapers, periodicals, or magazines;
are delivered in sealed packaging which cannot be returned after opening for health protection or hygiene reasons, if the packaging has been opened after delivery;
are digital content which is not supplied on a tangible medium if the performance has begun with the Consumer’s express prior consent, who was informed before the performance began that after the Administrator has performed the service they would lose the right of withdrawal, and acknowledged this, and the Administrator provided the Consumer with confirmation of the conclusion of the Sales Agreement.
The right to withdraw from the Sales Agreement, referred to in this § 4, is not available to Customers who are not Consumers.
§ 5. Payment for Orders
Placing an Order via the Store is possible only via the Order form and creates an obligation to pay the indicated Order Price.
The Administrator makes the following payment channels available to Users:
electronic payments handled by Przelewy24.pl;
bank transfer to the data indicated by the Administrator.
The Order should be paid in advance in full, no later than within 3 days of its placement. The crediting of funds to the Administrator’s bank account or the Administrator’s sub-account held by ING Bank Śląski enables the verification of the Order and the submission to the User of a statement confirming the conclusion of the Sales Agreement.
The execution of the Customer’s Order paid by transfer or via the Przelewy24 electronic payment system takes place after the Customer’s payment is credited to the Seller’s account, which should occur within 3 days of placing the Order. If the Customer’s Order is not paid within 3 days from the day of its placement, the Sales Agreement is considered as if the Customer withdrew from the Sales Agreement on the last day of the term.
Regarding the payment made, the Administrator will issue an accounting document to the User and send it in electronic version, via email, along with the confirmation of the conclusion of the Sales Agreement.
In the event of termination, cancellation, or withdrawal from the Sales Agreement for any reason, including due to the lack of Goods covered by the Order in stock, and the Customer has already paid the due Order Price, the Sales Agreement is considered null and void, and the Administrator is obliged to return to the Customer everything they have provided to the Administrator.
The obligation to refund the difference between the Order Price and the value of the executed Order also applies when the User accepts the Administrator’s offer covering the execution of the Sales Agreement in part, regarding some Goods or covering other Goods, with a total Price lower than the original Order Price, as well as in the case of partial withdrawal from the Sales Agreement by the Customer (regarding some Goods).
The Administrator makes the refund using the same means of payment as used by the Customer. If it becomes necessary to refund funds for a transaction made by the User with a payment card, the seller will refund to the bank account associated with the Customer’s payment card.
§ 6. Registration
Unregistered Users may perform Registration to create an Account. One User (one natural person) may possess only one Account. Registration is free of charge.
In order to perform Registration, an unregistered User is obliged to provide in the Registration form the following data: first name, last name, email address, phone number, address, and password, as well as to express the mandatory consent to be bound by the provisions of the Regulations and a statement of having familiarized themselves with the Privacy Policy (defined in § 7 para. 6 below). The User may also express optional consent to receive commercial information. Providing the User’s personal data during Registration is voluntary but necessary for its completion. Registration is voluntary, and the lack of mandatory consent prevents Registration, as it prevents the use of Services in the scope of the Account.
Upon Registration, the User transfers their personal data to the Administrator, and in appropriate cases also data of the represented entity, for the purpose of their processing and possible further disclosure, including entrustment.
The Administrator reserves the right to verify the User’s email address provided during Registration via email (verification link).
The Administrator is also authorized to send the User messages of a technical, organizational, transactional, and legal nature, in particular related to the Services and actions taken by Users in the Store, regardless of the expressed consent to receive commercial information.
It is not allowed to use temporary email addresses to register an Account.
Upon Registration, an Agreement is concluded between the User and the Administrator, the content of which is defined by the Regulations, and the subject of which is the provision of electronic services at each request of the User, in the form of maintaining the Account and enabling access to it.
Upon Registration, an Account is created for the User, allowing for the management of the Agreement parameters, including entering and changing personal data, deleting the Account (terminating the Agreement), as well as placing Orders. The provision of Services within the Account is indefinite.
Access to the Account takes place by logging into the Store, done by providing the login (email address) and password defined by the User in the Registration process.
The User should refrain from disclosing their login and password to third parties. The Administrator is not liable for the consequences of the User disclosing their login and password for Account access to third parties.
A User whose Account has been suspended may not register a new Account or use another Account without the prior consent of the Administrator.
Each User, by performing Registration on behalf of the entity represented by the User, declares that they have proper factual or legal authorization to represent that entity or to act on its behalf and to make declarations of will on its behalf within the scope corresponding to the performed activity.
If the Administrator receives information that the User’s statement, referred to in para. 12 above, is inconsistent with the facts or a violation of para. 1 sentence 2 above, the Administrator may take all steps provided for by law or the Regulations against that person and refuse further provision of Services.
The User can perform immediate deletion of the Account or termination of the Agreement by, depending on the case and scope of Services used: unsubscribing from the newsletter (re-entering the email address in the newsletter subscription window), sending a request to delete the Account to the Administrator’s address: kontakt@ninanki.pl, or ceasing to use the Store. For the above purpose, after leaving the Store, the User should delete cookie files stored on their end device, created by the Store, and browser cache from which access to the Store was made.
The Agreement may also be terminated by the Administrator, exclusively for important reasons, such as a material breach of the Regulations or law, as well as the termination of the Store’s operation.
Termination of the Agreement is not synonymous with the termination of processing the User’s personal data for marketing purposes for a legally justified purpose, understood as marketing of the Administrator’s own services or sending commercial information to the indicated email addresses by the Administrator, if the User has not objected to such use of personal data or has not withdrawn consent to receive commercial information via distance communication means (including by unsubscribing from the newsletter).
§ 7. Warranty
The Administrator is liable to the Customer on the principles specified in Art. 556-576 of the Civil Code for physical and legal defects of the Goods (warranty).
The Administrator, based on Art. 558 § 1 of the Civil Code, completely excludes liability under warranty towards Customers who are not Consumers, unless the defect of the Good was fraudulently concealed by the Administrator.
The complaint procedure under warranty is implemented in accordance with § 8 of the Regulations.
§ 8. Complaints and Contact with the Administrator
The User has the right to use the complaint procedure, within which they can report their objections regarding the Services, in particular the functioning of the Store, issues related to Order settlements, as well as claims regarding Goods under warranty.
A complaint can be submitted electronically to the email address: kontakt@ninanki.pl or in writing to the Administrator’s address indicated at the beginning of the Regulations. The above email address also remains appropriate for ongoing contact with the Administrator. Alternatively, Users can contact the Administrator by phone: +48 785006008, on working days from Monday to Friday, excluding statutory holidays, May 2nd, December 24th and 31st, from 8:00 AM to 4:00 PM.
The complaint should contain at least first and last name, email address, Order number, and a description of the reported objections, and if possible – also photographic documentation. If the data or information provided in the complaint requires supplementation, before considering the complaint, the Administrator asks the complainant to supplement it in the indicated scope.
The Administrator considers the complaint within 14 days from the date of its receipt.
The response to the complaint is sent in a manner identical to its submission, unless the User stipulated the will to receive the response in another form.
If the complaint includes claims for which the Administrator is not liable, the Administrator will immediately forward the complaint to the appropriate entity.
§ 9. Privacy Policy and Security of Personal Data
The Administrator of the User’s personal data is the Administrator. The Administrator reserves the right to entrust the User’s personal data to other entities for the purpose of executing the Agreement or Sales Agreement.
In order to place an Order or perform Registration, the User is obliged to provide their personal data. Personal data may be entrusted or disclosed in particular to entities performing Delivery of Goods.
Providing data is voluntary, but providing it is a condition for concluding the Agreement or Sales Agreement. Failure to provide data prevents the provision of some Services, including placing an Order.
The Administrator declares that Users’ personal data are processed in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (“GDPR”).
The User may at any time submit a statement withdrawing consent to the processing of their personal data, request restriction of personal data processing, or exercise other rights resulting from the GDPR. If the scope of such a User’s request prevents the provision of any Service, the Administrator will cease providing it to the User, which does not affect the obligations incurred by the User before withdrawing consent.
Detailed principles of personal data processing, as well as the scope of rights available to Users and the method of their realization, are specified in the “Privacy Policy”, available at: www.ninanki.pl.
§ 10. Liability
The Administrator is not liable in connection with improper use of the Store by the User.
The Administrator is not liable for damages arising from improper use, inability to use, or malfunction of the Store due to force majeure, fault of the User, or other reasons not attributable to the Administrator.
The Administrator is not liable for any provision of false, erroneous, or unlawful data by the User.
The Administrator remains liable for the quality of Goods, on the principles indicated in § 7 of the Regulations.
§ 11. Final Provisions
The Regulations are subject to the law of the Republic of Poland, enter into force on 07.01.2025, and remain valid until recalled. The Administrator may at any time, for important reasons, cease providing the Services or operating the Store, which they will immediately notify Users of via email and by displaying appropriate information on the Store’s main page.
The Administrator reserves the right to make changes to the Regulations (and consequently to the Agreements) for important reasons, in particular in case of changes to the Store’s functionality or operating principles, changes in the scope of Services provided or their operating principles, changes in the principles of cooperation with business partners, introduction of new Services or changes relating to settlements, prices (including their amount), introduction or removal of fees.
Any changes to the Regulations will be made by the Administrator by publishing its current version in the Store, with a 14-day transitional period, and will be binding on registered Users in the scope of their Agreements provided they are notified via email of the change in the Regulations with the same transitional period.
A registered User has the right to object to the changed provisions of the Regulations (Agreement). The objection can be submitted via email to: kontakt@ninanki.pl. A valid objection results in the termination of the Agreement and deletion of the Account, which does not affect obligations incurred before the change of the Regulations (Agreement). After 14 days from notification of the change in the Regulations, it is presumed that the User accepts the changed provisions.
The current version of the Regulations is available to Users at www.ninanki.pl. Historical versions of the Regulations are provided by the Administrator at the place of publication of the Regulations. Regarding concluded Sales Agreements – the Customer is bound by the Regulations in the version accepted by them when placing the Order, except for situations where the current Regulations provide for provisions more favorable to the Customer, subject to the Customer’s consent to apply the newer provisions.
In the event of a dispute, the Administrator and the User will first seek to resolve it amicably, including using the EU ODR platform available at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL
